Privacy policy

Last Updated
September 14, 2026

This Privacy Policy explains how Xyxcnet ("we", "us", or "our") collects, uses, shares, and protects personal information when you visit, browse, place an order through https://www.xyxcnet.com/ (the "Site"), or contact our customer support.

Who We Are

Xyxcnet is an independently operated online retail store offering shapewear and sleepwear products.

We take reasonable steps to handle customer information responsibly when operating our online store.

Personal Information We Collect

We collect personal information that you provide directly to us, as well as information collected through your interaction with our Site.

  • Contact Details: Name, email address, phone number, shipping address, and billing address.
  • Order Information: Products purchased, order details, transaction information, and return or refund records.
  • Payment Information: Payment information is processed securely by Shopify and applicable payment providers. Xyxcnet does not store full payment card numbers or security codes submitted during checkout.
  • Customer Support Records: Messages, inquiries, return requests, and other communications submitted through our customer support channels.
  • Device and Usage Information: Information about how you interact with our Site, such as browser type and website activity data.

How We Use Your Personal Information

We use personal information for purposes including:

  • Processing orders, arranging delivery, and managing approved returns and refunds.
  • Sending order confirmations, updates, and customer support communications.
  • Preventing fraud, unauthorized transactions, and payment-related risks.
  • Maintaining website functionality and improving the shopping experience.
  • Complying with applicable legal, tax, and business obligations.

Sharing of Personal Information

We may share personal information with service providers that support our store operations, including:

  • E-Commerce Platform: Shopify provides ecommerce platform and checkout services that support our Site operations.
  • Payment Providers: Payment information is shared with applicable payment providers to process transactions and refunds.
  • Shipping Providers: Shipping information may be shared with carriers when necessary to complete delivery.
  • Service Providers: We may use third-party providers that assist with website operation, customer support, or related store services.
  • Legal Requirements: We may disclose information when required to comply with legal obligations or protect our rights and property.

We do not sell personal information to third parties for monetary consideration.

Cookies and Tracking Technologies

We use cookies and similar technologies to support website functionality, including essential website features such as shopping cart functions, analyze usage, and improve the shopping experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

Your Privacy Rights and Choices

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

  • The right to request access to personal information we maintain about you.
  • The right to request correction of inaccurate personal information.
  • The right to request deletion of personal information where applicable.
  • The right to opt out of certain marketing communications.

To submit a privacy request, please contact us at hello@xyxcnet.com. We may request information necessary to verify your identity and protect your personal information.

We do not discriminate against customers for exercising applicable privacy rights.

International Data Transfers

If you access our Site or place an order from outside your country of residence, your personal information may be processed in other countries where applicable.

Data Retention and Security

We retain personal information only for as long as necessary to provide services, process orders, maintain business records, resolve disputes, and comply with applicable obligations.

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.

Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13.

If we become aware that a child under 13 has provided personal information, we will take reasonable steps to remove such information.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable requirements. Updated versions will be posted on this page with a revised date.

Contact Information

Store Name
Xyxcnet

Website
https://www.xyxcnetl.com/

Email
hello@xyxcnet.com

Phone
+1 386-991-0539

Business Address
2 Knoll Vis, Atherton, CA 94027, United States

Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (PT)
Saturday – Sunday: Closed