Shipping policy

Last Updated
September 14, 2026

Thank you for shopping with Xyxcnet. This Shipping Policy explains our order processing procedures, shipping timelines, and delivery terms for purchases made through https://www.xyxcnet.com/ (the "Site").

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Business days are Monday through Friday, excluding applicable public holidays.

Processing time includes order verification, preparation, and dispatch arrangements. During periods of increased order volume, processing may require additional time. If a significant delay occurs, we will provide updates through available contact methods.

Shipping Destinations

Xyxcnet ships orders to destinations supported during checkout.

Please ensure that your shipping information is complete and accurate before submitting your order. Delivery availability may vary depending on the destination and shipping service selected.

Estimated Delivery Time

Estimated delivery time includes order processing and carrier transit time:

• Order Processing Time: 1–3 business days
• Shipping Transit Time: 6–9 business days
• Estimated total delivery time: 7–12 business days

Delivery estimates are provided for reference only and are not guaranteed delivery dates. Actual delivery times may vary due to carrier delays, weather conditions, holidays, customs procedures, or other circumstances outside of our reasonable control.

Free Shipping

Xyxcnet provides free shipping for eligible orders. Available shipping options and any applicable shipping details will be displayed during checkout.

Tracking Information

Once your order has been shipped, we will send a shipping confirmation email containing available tracking information.

Please allow some time for tracking information to become active after shipment. Tracking updates are provided by the applicable carrier and may not appear immediately after dispatch.

Shipping Carriers and Delivery

Orders may be delivered through available shipping carriers and logistics providers selected for order fulfillment.

Carrier availability and delivery methods may vary depending on destination, order details, and shipping conditions.

Customer Responsibility for Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout, including correct address details.

If incorrect or incomplete shipping information is provided, please contact us as soon as possible at hello@xyxcnet.com. We will attempt to assist with available options, but address changes cannot be guaranteed after an order has entered fulfillment or has shipped.

Missing, Lost, or Delayed Packages

If your tracking information shows a delivery issue or your package cannot be located, please contact us at hello@xyxcnet.com with your order details.

We will review the available shipping information and assist with further investigation where applicable.

Please check your shipping address, nearby delivery areas, and with household members or building management before contacting us regarding a package marked as delivered.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact hello@xyxcnet.com and provide your order details and supporting information, including photographs when applicable.

We will review the issue and provide assistance in accordance with our Return & Refund Policy.

Order Modifications and Cancellations

If you need to modify or cancel an order, please contact us as soon as possible at hello@xyxcnet.com.

Cancellation or modification requests are subject to the order processing status and cannot be guaranteed after an order has entered fulfillment or shipment.

If an order cannot be canceled, please follow our Return & Refund Policy after delivery.

Contact Information

Store Name
Xyxcnet

Website
https://www.xyxcnet.com/

Email
hello@xyxcnet.com

Phone
+1 386-991-0539

Business Address
2 Knoll Vis, Atherton, CA 94027, United States

Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (PT)
Saturday – Sunday: Closed